|Quality Awareness Campaign
||The Central Government aims to encourage
manufacturers and exporters an internationally accepted standards
of quality for their products. The Central Government extend
support and assistance to trade and industry to launch a nationwide
programme quality awareness and to promote the concept of total
|State Level Programmes
||The Central Government will encourage and
assist State Governments in launching site programmes in their
respective States, particularly for the Small scale and handicraft
||The Central Government will assist in the
modernisation and upgradation of test houses laboratories in
order to bring them at par with international standards.
|Rewards And Benefits
||Due recognition will be given to manufacturers/processors
who have acquired ISO series or IS/ISO 9000 (series) or ISO
14000(series) or HACCP or WHO-GMP or SEI CMM 2 and above accredition/certification.
Similarly,exporter exporting products with quota trademarks
shall be recognised. A list of agencies authorised to issue
such a certificate given in Appendix - 32B of Handbook (Vol.1).
All such manufacturers/processors will also be eligible for
green card as given in Paragraph 4.23.The export of such products
which is recognised as branded by an inter-ministerial committee
shall not be subject to any for the purpose of DEPB as prescribed
in Appendix-28A of Handbook (Vol.1)
The Regional Sub-Committee on Quality Complaints (RSCQC)set
up at the Regional office of the Directorate General of Foreign
Trade shall investigate quality complaints received from foreign
buyers. The guidelines for settlement of quality complaints,
In particular, and such other complaints, in general is given
in Appendix 50 of Handbook (Vol.1). If it comes to the notice
of the Director General of Foreign Trade or he has reason
to be that an export or import has been made in a manner gravely
(i) to the trade relations of India with any foreign country;
(ii) to the interests of other persons engaged in exports
(iii) has brought disrepute to the credit or the goods of
The Director General of Foreign Trade may take action against
the exporter or importer concerned in accordance with the
provisions of the Act, The Rules and Orders thereunder and
||With the objective of promoting exports
of branded products, a Committee shall constitute for identification
of such products and upon recognition of such brands by Committee,
the benefits of paragraph 14.4 shall become available for exports
of such brand.
|Bar Coding using International Symbologies/Numbering
||It is the endeavor of the Central Govt.
to enhance export competitiveness of Indian product and to promote
compliance with prevalent international best practices. The
National IT Force has recommended adoption of Bar Coding for
all indian products within five years. Bar coding using international
symbologies/numbering Systems, would enable timely accurate
capture of product information and its communication across
the supply ahead of the physical product flow. This inturn would
result in wide ranging benefit including lowering of inventory
costs, lower overall supply chain costs and hence reduce costs
for Indian products, increasing efficiency of Indian Industry
and adherence to stringe quality assurance norms through product
|Bar Coding for Export of Retail products
||With the ultimate objective of facilitating
adoption of bar coding for all products under International
symbologies/numbering Systems, all exports of finished and packaged.
It meant for retail sale shall incorporate bar codes following
International Symbologies/numbering Systems from a date to be
notified by DGFT.
|Bar Coding for Export of Products at Carton/Consignment
In addition to the above, exports at carton/consignment levels
in the sectors of readymade garments, engineering products,
food products, pharmaceuticals, leather goods, sport goods,
plastic goods and handicrafts shall adopt bar coding using
international symbologies/Numbering Systems.
Direcotrate General of Foreign Trade would issue a separate
notification specifying export items for each of these sectors
with their dates of implementation.
Directorate General of Foreign Trade shall consult exporter
in this regard from Implementation perspective.